Waiver Terms & Conditions for Repurposing Customer-Supplied Stones

Terms & Conditions for Repurposing Customer-Supplied Stones

Please download the waiver document, print, sign, scan and email to bespoke@kateandkole.com.au

We appreciate your interest in repurposing your precious stone into a new ring or setting using one of our designs. To ensure clarity and mutual understanding, please carefully read and acknowledge the following terms and conditions.

1. Suitability of Design

  • Not every design is suitable for every stone type, shape, and size. To avoid disappointment, please provide as much detail as possible about the stone you wish to supply as early as possible.

2. Insurance Requirement

  • Your stone must be insured as a loose stone before we begin any work. Proof of insurance must be provided to our team. If you do not have insurance, you will need to sign this waiver to proceed.

3. Professional Care

  • Due to the sentimental value of customer-supplied stones, we assign our most experienced jewellers to work on these pieces.

4. No Liability

  • While all care is taken in handling and setting your stone, we cannot be held responsible for any damage that may occur. By signing this waiver, you acknowledge and accept that [Your Brand Name] will not be liable for any damage, loss, or changes to the stone during the process.

5. Acknowledgment and Agreement

  • By signing this waiver, you agree to the above terms and conditions. You acknowledge that you have provided accurate information about your stone and understand the risks involved in the process.

Please download the waiver document, print, sign, scan and email to bespoke@kateandkole.com.au