A Guide to Adding Charms to Your Kate & Kole Jewellery

A Guide to Adding Charms to Your Kate & Kole Jewellery

31st Jul 2024
Chloe Matos Chloe Matos
  1. Each piece you wear tells a story, capturing moments and memories that hold special meaning in your life. Adding charms to your Kate & Kole jewellery allows you to enrich this narrative further, creating a truly personalised piece that resonates with who you are.

    When selecting charms that resonate with you, you have the opportunity to transform your jewellery into more than just an accessory—it becomes a cherished keepsake that encapsulates the essence of your journey. Each charm added is a deliberate choice, enhancing the meaning and significance of your Kate & Kole piece.
  1. Step 1: Purchase Your New Charms

    Begin by selecting charms from our curated collection here, designed with meticulous attention to detail and sustainability in mind. Whether you’re celebrating milestones or expressing your unique style, our range offers something unique for every occasion.

  1. Step 2: Send Your Piece Back to Our Newcastle Studio

    Once you’ve made your selection, it’s time to send your beloved Kate & Kole piece to our Newcastle studio. Follow these simple steps to get your piece safely from your hands to ours:

    1. Securely package your jewellery in a padded envelope or small box to protect it during transit.
    2. Enclose a note with your order number, contact information, and specifics about your chosen charms.
    3. Send your package to the following address, opting for a trackable shipping method for added security.

    ATTN: RETURNS

    Kate & Kole

    Suite 1 & 2, 2 Honeysuckle Drive,

    Newcastle, 2300, NSW

  1. Step 3: Complimentary Charm Addition

    Upon receiving your piece back in our studio, our skilled team of jewellers will meticulously file, polish, and perfect your new charm(s) and add them to your piece with the utmost care and precision. This complimentary service is our gesture of appreciation for choosing Kate & Kole, ensuring your piece maintains its quality and shine.

  1. Step 4: Keep an Eye on the Post!

    Once your charms have been added, we’ll promptly notify you when your updated piece is en route back to you. We look forward to you receiving your special piece back and having a cherished daily reminder of what matters most to you.

  1. Consider the Local Option

    Alternatively, if you’d prefer to have your new charms added by a local jeweller, you certainly can! We would be more than happy to send you the finished charm piece by itself. Please note that this may incur additional costs but can be more convenient without the need for shipping.

  1. We’re here to support you even after you’ve received your piece. If you have any questions about care, maintenance, or future customisations, our team is always available to assist you. We want your jewellery to remain a cherished part of your collection for years to come.

    Explore our charm collection today and embark on your journey of personalisation with us.
  2. Book appointment
    Subtitle Fine Jewellery appointments are available weekdays between 10am — 4pm & Saturdays from 9am—1pm To ensure we have your preferences available to view, appointment bookings are encouraged however walk-ins are welcome

    Give customers details about the Fine Jewellery appointments are available
    weekdays between 10am — 4pm
    &
    Saturdays from 9am—1pm

    To ensure we have your preferences available to view, appointment bookings are encouraged however walk-ins are welcome

A Fine Jewellery appointment is an experience of elegance, personal attention, and discovery. With a curated collection and dedicated service, finding the perfect piece becomes a personal journey -  whether it’s for a special occasion or simply to treat yourself.